Buy the Taobao for You!

Customer Instruction
 1.    Fees:

 1) Domestic shipping fee: If you buy multiple items from the same seller, you will  save much on domestic shipping.

Note:  If the domestic shipping fee is not retrieved, we will charge you 12CNY shipping fee.

2) Buy2taobao Service Fee: 10% of (items fee + china domestic express fee). 

3) International shipping fee charge

2.    Time:

1)  Arrival of goods to china warehouse: Usually takes 5-7 working days after we purchased. sometimes may upto 7-10 working days depend seller location / peak season / seller available stock/ China holiday

2)  International shipping: Packed & Inform from warehouse takes 1-2 working days after you submitted delivery.

3)  Shipping date: After you paid  for it.

4)  International delivery time: Usually, takes 7-10 working days, exclude saturday, sunday & public holiday. Sea shipment estimate delivery takes 20-30 working days.

3.    Service:

1)  There is no minimum order requirement.

2) we are purchase agent provides paying & arrange international shipping service from China seller to you

3)  Virtual goods: We do not accept this kind purchase, which includes gift cards, game tokens, etc. due to illegal practices.

4.    Customs:

1) We guarantee clearance at Chinese customs, and we will bear responsibility for all problems associated with Chinese customs. BUT not guarantee clearance for sensative item. 

2)  Destination customs: If there are tariff requirements or confiscated goods in your country, we cannot be responsible for damage, loss & custom tax.

Tags:general information, customer guide, purchasing guide