Which websites can we purchase from?
We recommend www.taobao.com which is the biggest shopping platform in China.
If you are not sure about some other stores, please contact our customer service.
Which products cannot we purchase for you?
We can't purchase animals, plants, large-sized cargos, virtual items, heavy metal raw material, toxic or radioactive heavy metal products,and items beyond our purchasing ability and other illegal products. Besides, we reserve the right to reject some illegal and unreasonable requests.
Why goods stock information sometimes wrong?
This is because the information about stock on Taobao webpage is not always true.
Listing on Taobao is totally free, and most sellers are individuals, the webpage is not always updated in time. It's not the same as Ebay. Ebay will charge sellers money, but taobao will not. This is the reason why sometimes you'll get feedback that the goods are out of stock although the webpage shows they are available.
1) Arrival of goods to china warehouse: ETA 5-7 working days from date purchased. sometimes may upto 7-10 working days according China seller location / seller available stock/ Peak Season/ China holiday
2) International shipping: Packed & update from warehouse takes 1-2 work days after order arrived.
3) Shipping date: After shipping fee paid.
4) International delivery time: Air shipping, ETA 7-10 working days, not include saturday, sunday & public holiday. Sea shipping ETA 20-30days.
Tags：purchasing policy, purchasing notice